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Receiver braucht 2min bis die Apps angezeigt werden
Thomas Support Forum
July 23, 2018, 13:22:43 PM *
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Author Topic: Receiver braucht 2min bis die Apps angezeigt werden  (Read 1251 times)
Subway
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« on: April 26, 2016, 13:19:00 PM »

Hallo zusammen,

wir haben seit ein paar Monaten jetzt das Problem, dass sämtliche Clients (Notebooks, ThinClients mit Published Desktop) bis zu 2min brauchen, um die veröffentlichten Anwendungen anzubieten. Wir lassen uns die Anwendungen in einem Ordner im Startmenü anzeigen, aber bis der Receiver soweit ist, vergehen wirklich Minuten. Anschließend ist alles wie gewohnt "schnell". Es betrifft immer nur die erste Anmeldung am Client.

Dieses Verhalten war "auf einmal" da und wir haben keinerlei Ansatz, woran das liegen könnte.
Ein Testuser ohne irgendwelche GPOs hat das gleiche Problem.
Hat da jmd. eine Idee?

XenApp 6.5 auf 2008 R2 mit aktuellem Patchstand. Receiver 3.4 setzen wir ein, aber auch der neue 4.2 hat dieses Verhalten in Tests gehabt.

das Topic gab es so ähnlich schon einmal mit dem Lösungsvorschlag, folgende Reg-Keys zu setzen, hat aber leider nicht geholfen:
HKLM\SOFTWARE\Citrix\Dazzle
InitialRefreshMinMs REG_SZ = 1

HKLM\SOFTWARE\Citrix\Dazzle
InitialRefreshMaxMs REG_SZ = 1

besten Dank,
Nico
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Thomas
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« Reply #1 on: April 27, 2016, 09:59:10 AM »

Dazu sollte natürlich das Receiver Logging/Tracing genutzt werden.
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cheers,
Thomas
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« Reply #2 on: April 27, 2016, 13:50:22 PM »

Moin Thomas,

wo aktiviere ich das?

besten Dank
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« Reply #3 on: April 28, 2016, 08:14:26 AM »

Ok, logging enabled und folgende Zeilen sind das Ergebnis:


 === Citrix Receiver logging started 2016-04-28 10:02:51.508 ===

[2016-04-28 10:02:51.508] [T00002628] [Options.cpp:377]  Receiver will start all plug-ins.
[2016-04-28 10:02:51.508] [T00002628] [Utils.cpp:494]  IsTerminalServer returns: 1
[2016-04-28 10:02:51.508] [T00002628] [Options.cpp:388]  Receiver running on OS: WS08R2, Edition: DataCenter
[2016-04-28 10:02:51.508] [T00002628] [Utils.cpp:494]  IsTerminalServer returns: 1
[2016-04-28 10:02:51.508] [T00002628] [Utils.cpp:827]  FindExplorerHandle: Found explorer, pid: 6356
[2016-04-28 10:02:51.508] [T00002628] [Utils.cpp:841]  Null return on OpenProcess token for explorer.exe, err: 5
[2016-04-28 10:02:51.508] [T00002628] [Options.cpp:394]  Running in TS Session so unsubscribing from plugin updates
[2016-04-28 10:02:51.524] [T00002628] [Utils.cpp:494]  IsTerminalServer returns: 1
[2016-04-28 10:02:51.586] [T00002628] [LogFactory.cpp:251]  Opened log file C:\Users\test.EVAGCOM\AppData\Local\Citrix\Receiver\ErrorLog.xml
[2016-04-28 10:02:51.602] [T00002628] [CtxAccountProvider.cpp:134]  -> CtxAccountProvider: Restoring account data from repository
[2016-04-28 10:02:51.602] [T00002628] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:02:51.602] [T00002628] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:02:51.617] [T00002628] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:02:51.617] [T00002628] [Inventory.cpp:294]  Inventory::UpdateInventory entry.
[2016-04-28 10:02:51.617] [T00002628] [Inventory.cpp:295]  Using local store.
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:647]  Got rule: reg:HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A099BB071641871449D3F77701769DC5\InstallProperties\DisplayVersion
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:97]  FindPrevInRegistry:  Failed to open key [software\microsoft\windows\currentversion\installer\userdata\s-1-5-18\products\a099bb071641871449d3f77701769dc5\installproperties], error 0x2.  Trying 64-bit.
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:743]  RESULTS!!(1).
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:747]  Version  6.5.0.6684
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:749]  UnInstall String [MsiExec.exe /X{70BB990A-1461-4178-943D-7F771067D95C}].
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:647]  Got rule: reg:hklm\software\microsoft\windows\currentversion\installer\userdata\s-1-5-18\products\a099bb071641871449d3f77701769dc5\installproperties\displayversion
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:97]  FindPrevInRegistry:  Failed to open key [software\microsoft\windows\currentversion\installer\userdata\s-1-5-18\products\a099bb071641871449d3f77701769dc5\installproperties], error 0x2.  Trying 64-bit.
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:743]  RESULTS!!(1).
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:747]  Version  6.5.0.6684
[2016-04-28 10:02:51.617] [T00002628] [WindowsFindPrev.cpp:749]  UnInstall String [MsiExec.exe /X{70BB990A-1461-4178-943D-7F771067D95C}].
[2016-04-28 10:02:51.617] [T00002628] [Inventory.cpp:357]  Inventory::UpdateInventory exit.
[2016-04-28 10:02:51.617] [T00002628] [MessageLoop.cpp:118]  Set [Path=C:\Program Files (x86)\Business Objects\Common\3.5\bin\NOTES\;C:\Program Files (x86)\Business Objects\Common\3.5\bin\NOTES\DATA\;C:\ProgramData\Oracle\Java\javapath;C:\SPEXPERT\bin32;C:\Program Files (x86)\SPEXPERT\bin32;C:\Program Files (x86)\Seagate Software\NOTES\;C:\Program Files (x86)\Seagate Software\NOTES\DATA\;C:\Oracle11\product\11.2.0\client_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Citrix\system32\;C:\Program Files (x86)\Citrix\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\System32\Citrix\IMA\Subsystems;C:\Windows\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\system32;C:\Program Files (x86)\Common Files\Citrix\System32\;;C:\Program Files (x86)\Common Files\Citrix].
[2016-04-28 10:02:51.695] [T00002628] [AppReceiverMain.cpp:527]  Receiver already running. Exiting.
[2016-04-28 10:02:52.101] [T000017f4] [V1Interfaces.cpp:137]  In CSDKRegister::Register



[2016-04-28 10:03:47.210] [T00001814] [WindowsPluginStartup.cpp:325]  Generated rule "reg:HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A099BB071641871449D3F77701769DC5\InstallProperties\DisplayVersion" for "Citrix Offline Plug-in" 6.5.0.6684
[2016-04-28 10:03:47.210] [T00001814] [Client.cpp:44]  New client object (37351384) created, guid = "{A9852000-047D-11DD-95FF-0800200C9A66}", name = "Citrix Receiver", pid = 4580
[2016-04-28 10:03:47.210] [T00000a78] [WindowsPluginStartup.cpp:379]  Started client exit monitor for {2C882560-4469-4E65-9EBE-4A842840F273}, pid 4548
[2016-04-28 10:03:47.210] [T00001814] [GenericClientRegistration.cpp:154]  Client Citrix Receiver has registered.
[2016-04-28 10:03:47.210] [T00001814] [WindowsPluginStartup.cpp:317]  Attempting detection for client {A9852000-047D-11DD-95FF-0800200C9A66}, pid 4580, file C:\Program Files (x86)\Citrix\ICA Client\PNAMAIN.EXE
[2016-04-28 10:03:47.242] [T000014b4] [V1Interfaces.cpp:163]  In CSDKRegister::UpdateStatus
[2016-04-28 10:03:53.840] [T00001814] [WindowsPluginStartup.cpp:325]  Generated rule "reg:HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A12E3907F1E50BE48B761FD1F10C9EDA\InstallProperties\DisplayVersion" for "Citrix Receiver(PNA)" 13.4.0.25
[2016-04-28 10:03:53.840] [T00001814] [Inventory.cpp:102]  CInventory::AddPlugin entered
[2016-04-28 10:03:53.840] [T00001814] [Inventory.cpp:104]  Adding plugin Citrix Receiver(PNA) to Local inventory.
[2016-04-28 10:03:53.856] [T00001814] [Inventory.cpp:162]  AddPlugin: exits
[2016-04-28 10:03:53.856] [T00001814] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:03:53.856] [T00001814] [Client.cpp:44]  New client object (37351584) created, guid = "{8C92B884-C818-45D0-A757-7123B78AA247}", name = "Citrix Receiver", pid = 7924
[2016-04-28 10:03:53.856] [T00001a10] [WindowsPluginStartup.cpp:379]  Started client exit monitor for {A9852000-047D-11DD-95FF-0800200C9A66}, pid 4580
[2016-04-28 10:03:53.856] [T0000171c] [GenericWorkQueue.cpp:298]  CGenericWorkQueue::DoUpdate:  processing
[2016-04-28 10:03:53.856] [T00001904] [GenericNotificationManager.cpp:332]  ComplexNotification:  Could not find UE module to process notification type 20.
[2016-04-28 10:03:53.856] [T0000171c] [GenericWorkQueue.cpp:307]  updaterFlags = 33282
[2016-04-28 10:03:53.856] [T0000171c] [GenericWorkQueue.cpp:320]  bZ4AGPluginInstalledBeforeUpdateCheck = 0
[2016-04-28 10:03:53.856] [T00001814] [GenericClientRegistration.cpp:154]  Client Citrix Receiver has registered.
[2016-04-28 10:03:53.856] [T0000171c] [GenericNotificationManager.cpp:559]  SetIconState: Asked to set state 1, current state is 4
[2016-04-28 10:03:53.856] [T00001814] [WindowsPluginStartup.cpp:317]  Attempting detection for client {8C92B884-C818-45D0-A757-7123B78AA247}, pid 7924, file C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
[2016-04-28 10:03:53.856] [T0000171c] [Options.cpp:160]  Merch Server address is
[2016-04-28 10:03:53.856] [T0000171c] [GenericWorkQueue.cpp:340]  Accounts update check will be started in a separate thread after timeout...
[2016-04-28 10:03:53.856] [T0000171c] [GenericWorkQueue.cpp:1866]  .....Updates not allowed.
[2016-04-28 10:03:53.856] [T0000171c] [GenericWorkQueue.cpp:522]  Return Value from Updater: 3
[2016-04-28 10:03:53.856] [T0000171c] [GenericWorkQueue.cpp:558]  Checking for errors to show to user
[2016-04-28 10:03:53.856] [T0000171c] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:03:53.856] [T0000171c] [ClientsStarter.cpp:268]  ClientsStarter::PreparePlugins: ImmediateStartsMap contains:
[2016-04-28 10:03:53.856] [T0000171c] [ClientsStarter.cpp:275]  ClientsStarter::PreparePlugins: exists
[2016-04-28 10:03:53.856] [T00001dd4] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:03:53.856] [T00001dd4] [GenericWorkQueue.cpp:1778]  StartPeriodicUpdates: creating Periodic updater thread.
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:117]  Starting Receiver Run entries.
[2016-04-28 10:03:53.856] [T00001dd4] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:268]  ClientsStarter::PreparePlugins: ImmediateStartsMap contains:
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:271]      {2C882560-4469-4E65-9EBE-4A842840F273}, 0
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:271]      {8C92B884-C818-45D0-A757-7123B78AA247}, 0
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:271]      {A9852000-047D-11DD-95FF-0800200C9A66}, 0
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:275]  ClientsStarter::PreparePlugins: exists
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:423]  StartClient:  client already running.  ID "{2C882560-4469-4E65-9EBE-4A842840F273}".
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:423]  StartClient:  client already running.  ID "{8C92B884-C818-45D0-A757-7123B78AA247}".
[2016-04-28 10:03:53.856] [T00001dd4] [ClientsStarter.cpp:423]  StartClient:  client already running.  ID "{A9852000-047D-11DD-95FF-0800200C9A66}".
[2016-04-28 10:03:53.887] [T00000de8] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:03:53.887] [T000016f4] [V1Interfaces.cpp:163]  In CSDKRegister::UpdateStatus
[2016-04-28 10:03:53.903] [T00000f70] [V1Interfaces.cpp:176]  In CSDKClientMenu::Register



[2016-04-28 10:04:13.699] [T00001814] [WindowsPluginStartup.cpp:325]  Generated rule "reg:HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D6CD3DB7EB2A54346BEE1D6491D31BF8\InstallProperties\DisplayVersion" for "Online Plug-in" 13.4.0.25
[...]
[2016-04-28 10:04:17.584] [T000023d8] [CtxAccountProvider.cpp:852]  Primary account doesn't contain VPN info
[2016-04-28 10:04:17.584] [T000023d8] [CtxAccountProvider.cpp:864]  CtxAccountProvider::GetPrimaryVPNInfo(SRGateway) END:
[2016-04-28 10:04:17.584] [T000023d8] [LogonManager.cpp:315]  No gateway configured for primary account. Checking legacy location...
[2016-04-28 10:04:17.584] [T000023d8] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:04:17.584] [T000023d8] [LogonManager.cpp:335]  Legacy gateway configured:
[2016-04-28 10:04:17.584] [T000023d8] [GenericUEModuleManager.cpp:274]  VPN is NOT configured
[2016-04-28 10:04:17.584] [T000023d8] [GenericUEModuleManager.cpp:287]  There is no primary account configured
[2016-04-28 10:04:17.584] [T000023d8] [CtxAccountProvider.cpp:1115]  CtxAccountProvider::PrimaryHasDSStore START:
[2016-04-28 10:04:17.584] [T000023d8] [CtxAccountProvider.cpp:1145]  CtxAccountProvider::PrimaryHasDSStore END:
[2016-04-28 10:04:17.584] [T000023d8] [GenericUEModuleManager.cpp:291]  Primary account has DS store: no
[2016-04-28 10:04:17.584] [T000023d8] [CtxAccountProvider.cpp:1151]  CtxAccountProvider::PrimaryIsEnabled START:
[2016-04-28 10:04:17.584] [T000023d8] [CtxAccountProvider.cpp:1175]  CtxAccountProvider::PrimaryIsEnabled END:
[2016-04-28 10:04:17.584] [T000023d8] [GenericUEModuleManager.cpp:294]  Primary account is enabled: no
[2016-04-28 10:04:17.584] [T000023d8] [ClientCallback.cpp:140]  IsCallbackRegistered(Logon) returns 0
[2016-04-28 10:04:17.584] [T000023d8] [GenericUEModuleManager.cpp:307]  Logon and Logoff callbacks are NOT registered
[2016-04-28 10:04:17.584] [T000023d8] [GenericUEModuleManager.cpp:337]  Will not show logon/logoff menu item
[2016-04-28 10:04:17.584] [T000023d8] [GenericUEModuleManager.cpp:340]  APPR_GET_MENU_LOGON_STATE, ret = 0.
[2016-04-28 10:04:23.777] [T0000209c] [V1Interfaces.cpp:163]  In CSDKRegister::UpdateStatus
[2016-04-28 10:04:23.777] [T00001814] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.
[2016-04-28 10:04:33.792] [T00001b1c] [V1Interfaces.cpp:163]  In CSDKRegister::UpdateStatus
[2016-04-28 10:04:33.792] [T00001814] [WindowsPlatformFactory.cpp:1261]  Running as Receiver Inside.


#### Ende

Hat da jmd. eine Idee, warum er diese "Pausen" macht? Der hier eingegebene Text ist nicht alles, da das Log den Rahmen sprengt. Ist aber im Anhang, falls jemand mal drüber schauen möchte.

Danke! Smiley
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Thomas
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« Reply #4 on: May 02, 2016, 05:15:04 AM »

Den Receiver als Startmenüersatz (im veröffentlichten Desktop) zu nutzen ist totaler Blödsinn und führt nur zu Problemen, wie hier in diesem Fall.
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cheers,
Thomas
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